Privacy Policy — Railtor.ai

1. Introduction

Railtor.ai (“we”, “us”, “our”) is operated by Zen Lenon, a licensed Nevada real estate professional. This Privacy Policy explains how we collect, use, and protect information submitted through this website.

By using this website or submitting any form, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: full name, email address, phone number
• Real estate preferences: budget range, purchase timeline, buying type, current city and state
• Usage data: pages visited, time on site (if analytics are active)

3. How We Use Your Information

We use the information we collect to:

• Respond to relocation and real estate inquiries
• Send information about Las Vegas real estate opportunities relevant to your inquiry
• Connect you with appropriate listings, off-market opportunities, or referral partners

4. Who We Share Information With

We do not sell personal information. We may share your information only in the following limited circumstances:

• Service providers who assist in operating this website and communicating with you (CRM platforms, email service providers). These providers are contractually bound to protect your data and may not use it for their own purposes.
• Licensed real estate professionals in California or Hawaii if you request referral assistance for the sale of your existing property. This disclosure occurs only with your knowledge and in connection with services you have requested.

5. California Residents — Your CCPA Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA/CPRA):

• Right to Know: You may request details about the personal information we have collected about you, including the categories, sources, purposes, and third parties with whom it has been shared.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions permitted by law.
• Right to Opt Out of Sale: We do not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

6. Communications Consent

By submitting a contact form on this site, you consent to being contacted by Railtor.ai via the following channels:

• Email: All marketing emails include an unsubscribe link per the requirements of the CAN-SPAM Act. You may opt out at any time.
• Phone or SMS: By providing your phone number, you consent to contact via phone call or text message in connection with your inquiry. Message and data rates may apply. Reply STOP to any text message to opt out at any time.

7. Data Retention

We retain your inquiry information for up to 3 years from the date of submission, or until you request deletion, whichever comes first. To request deletion, contact zen@zenlenongroup.com.

8. Cookies and Tracking

This website may use cookies for basic functionality and session management. We do not use third-party advertising cookies or cross-site tracking technologies. If analytics are enabled, usage data (such as pages visited and time on site) may be collected in aggregate and anonymized form.

9. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot and do not guarantee absolute security. You provide and use the site at your own risk. We are not liable for unauthorized access, data loss, breaches by third parties, or failures of our or our providers' systems to the maximum extent permitted by law.

10. Third-Party and AI Processing; Limitation of Liability

We may use third-party service providers (including cloud, analytics, and AI/automation providers) to operate the Service and process data. We do not control these providers and do not warrant or guarantee their performance, security, or handling of your information. Any processing by AI or automated systems may be subject to errors or inaccuracies. Our Terms of Service (including limitations of liability and disclaimers of warranties) apply to your use of the Service and our handling of data. To the maximum extent permitted by law, we disclaim liability for the acts or omissions of third-party providers and for any harm arising from data processing, AI outputs, or security incidents.

11. Children's Privacy

This website is not directed to individuals under 18 years of age. We do not knowingly collect, solicit, or retain personal information from minors. If you believe a minor has submitted information to us, please contact us immediately at zen@zenlenongroup.com and we will delete it promptly.

12. Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically. Continued use of the site after any changes constitutes acceptance of the updated policy.